Simple, coordinated care that keeps you safe, independent, and supported in your own home.
Let us help you navigate the new program.
Support at Home is the new government program replacing Home Care Packages — designed to make in-home care easier to access and easier to manage.
At Harwell, we remove the complexity. You get one dedicated team, one clear plan, and care that adapts as your needs change.
Unlike large providers where clients are passed between departments, Harwell believes you should speak with the same trusted team throughout your Support at Home journey.
You’ll be welcomed by our Care Concierge, who guides you from your first enquiry through onboarding and remains available to answer questions or provide reassurance along the way.
Once your services begin, your dedicated Clinical Leader becomes your ongoing point of contact — someone who knows your plan, understands your needs, and stays connected to your care.
We bring experience, consistency, and emotional intelligence to every visit.
Our carers are screened, extremely qualified, and trained in dignity-led support.
We prioritise consistent staffing, so the people in your home are the people you know.
From a few hours a day to 24/7 care, we adjust around your changing needs.
We’re experienced in delivering Attendant Care under TAC, NDIS, and private arrangements.
We’re collaborative and transparent, keeping you and your support network in the loop.
Whether you’re setting up services or switching providers, we make it simple and seamless.
It’s not just the help — it’s the way they talk to you, treat you like a person, and make you feel cared for.
Joan S.
Harwell made everything easier — from explaining the Home Care Package to making sure I had someone I trusted each day.
Michael F.
Harwell explained everything clearly and made something that felt overwhelming to our family simple.
Amir T.
We know its not just about getting the job done, its about who is walking through your door. That’s why we take great care in selecting team members who are:
Treating your home as they would their own.
Understanding the importance of kindness and conversation.
Giving you confidence that help will arrive when you need it.
Talk to a real person today and see how Support at Home can work for you.
Just give us a call on 1300 064 430 or enquire below: