Services for
every person

Our personalised, consultative services provide for all needs and circumstances.

Support at home

Practical, personalised support that makes daily living safer, easier and more comfortable.

 

Government-funded care

Clear guidance and quality support for DVA and Support at Home clients, ensuring funding is used effectively.

"I contacted Harwell and they were there straight away to support me, and minimise the pain my husband was going through."

– Tania Hardy

Frequently asked questions

We match you with carers who stay — not a rotating roster. This means they know your routines, preferences, and history, so every visit feels familiar and personal. Continuity improves safety, comfort, and the emotional quality of your care.

Our nurses and carers coordinate closely with your GP, hospital team, or allied health providers. We follow best-practice clinical guidelines, share updates (with your consent), and make sure everyone involved in your care is on the same page — preventing gaps or duplication.

Yes. We design flexible care plans that can be adjusted at any time — whether that means adding hours, changing services, or providing more clinical support. We recognise that health and lifestyle needs can shift suddenly, and we adapt without disrupting your routine.

We see family and primary carers as part of the care team. We provide respite options, education on care techniques, emotional support, and regular updates so they feel confident, informed, and able to take breaks without guilt or worry.

As a veteran-founded provider, we understand the culture, values, and needs of service members and their families. We navigate DVA systems efficiently, provide culturally aware care, and deliver services with the respect and discretion that veterans deserve.

Frequently asked questions

How do you ensure continuity and trust in my care?

We match you with carers who stay — not a rotating roster. This means they know your routines, preferences, and history, so every visit feels familiar and personal. Continuity improves safety, comfort, and the emotional quality of your care.

Our nurses and carers coordinate closely with your GP, hospital team, or allied health providers. We follow best-practice clinical guidelines, share updates (with your consent), and make sure everyone involved in your care is on the same page — preventing gaps or duplication.

Yes. We design flexible care plans that can be adjusted at any time — whether that means adding hours, changing services, or providing more clinical support. We recognise that health and lifestyle needs can shift suddenly, and we adapt without disrupting your routine.

We see family and primary carers as part of the care team. We provide respite options, education on care techniques, emotional support, and regular updates so they feel confident, informed, and able to take breaks without guilt or worry.

As a veteran-founded provider, we understand the culture, values, and needs of service members and their families. We navigate DVA systems efficiently, provide culturally aware care, and deliver services with the respect and discretion that veterans deserve.

Continuity is our standard

We don’t drop in. We show up. Harwell was built to replace fragmented care with something stronger: long-term relationships that build trust, confidence, and calm.

This is care that stays with you.

Getting started with Home Care

It started with one family.

 

Harwell was created after our founder saw the system let his father down. That story drives us to do better, for every person, every day.

What our clients say about us

It’s not just the help — it’s the way they talk to you, treat you like a person, and make you feel cared for.

Joan S.

Harwell made everything easier — from explaining the Home Care Package to making sure I had someone I trusted each day.

Michael F.

Harwell explained everything clearly and made something that felt overwhelming to our family simple.

Amir T.

The right care starts with a conversation

Whether you’re seeking guidance, support, or a starting point, we’re here to listen and help you navigate every step with clarity and care.