The right care starts with a conversation.
Whether you’re looking for services, referring a client, sharing feedback or exploring a career with Harwell, we’re here to listen and respond. Choose the option that’s right for you below. Our team will be in touch promptly and personally.
We’d love to hear from you. If you or a loved one need care, or if you simply have questions about our services, use the form below or reach out directly.
We welcome referrals from families, health professionals, community partners, friends and carers. You can complete the referral form below or download it to send by email or fax. To check service eligibility, you can also download our decision matrix.
Your feedback helps us do better, every day. Thank you for taking the time to share your experience. It means we can serve you with even more compassion and care.
If you’re a care professional who shares our values, or an organisation looking to collaborate, we’d love to connect.
We’re here across Australia to provide consistent, long-term care in your community.
We match you with carers who stay — not a rotating roster. This means they know your routines, preferences, and history, so every visit feels familiar and personal. Continuity improves safety, comfort, and the emotional quality of your care.
Our nurses and carers coordinate closely with your GP, hospital team, or allied health providers. We follow best-practice clinical guidelines, share updates (with your consent), and make sure everyone involved in your care is on the same page — preventing gaps or duplication.
Yes. We design flexible care plans that can be adjusted at any time — whether that means adding hours, changing services, or providing more clinical support. We recognise that health and lifestyle needs can shift suddenly, and we adapt without disrupting your routine.
We see family and primary carers as part of the care team. We provide respite options, education on care techniques, emotional support, and regular updates so they feel confident, informed, and able to take breaks without guilt or worry.
As a veteran-founded provider, we understand the culture, values, and needs of service members and their families. We navigate DVA systems efficiently, provide culturally aware care, and deliver services with the respect and discretion that veterans deserve.
We match you with carers who stay — not a rotating roster. This means they know your routines, preferences, and history, so every visit feels familiar and personal. Continuity improves safety, comfort, and the emotional quality of your care.
Our nurses and carers coordinate closely with your GP, hospital team, or allied health providers. We follow best-practice clinical guidelines, share updates (with your consent), and make sure everyone involved in your care is on the same page — preventing gaps or duplication.
Yes. We design flexible care plans that can be adjusted at any time — whether that means adding hours, changing services, or providing more clinical support. We recognise that health and lifestyle needs can shift suddenly, and we adapt without disrupting your routine.
We see family and primary carers as part of the care team. We provide respite options, education on care techniques, emotional support, and regular updates so they feel confident, informed, and able to take breaks without guilt or worry.
As a veteran-founded provider, we understand the culture, values, and needs of service members and their families. We navigate DVA systems efficiently, provide culturally aware care, and deliver services with the respect and discretion that veterans deserve.
– Tania Hardy