If you hold a Department of Veterans’ Affairs (DVA) card, you may be eligible for funded home care and clinical nursing services.
One of the biggest concerns families often have is how much it will cost — and the good news is that for most veterans, there are no out-of-pocket fees for approved services.
Here’s how it works.
All clinically necessary care is covered by DVA. This means you don’t pay anything for approved nursing services or support related to your health.
Services are covered if they relate directly to your accepted service-related condition(s). Your GP or specialist will confirm this when making the referral.
DVA covers a wide range of clinical nursing and allied health supports, including:
In most cases, there are no fees for eligible DVA clients.
At Harwell Home Care, we make the funding process simple:
Fast, flexible, premium in-home support for those wanting complete choice, control and no waitlists.
| Schedule | Personal care (per hour) | Clinical care (per hour) | Domestic assistance (per hour) |
|---|---|---|---|
|
Weekdays (7am – 6pm) |
$90 |
$130 |
$80 |
|
Weeknights (7pm – 6am) |
$100 |
$150 |
$80 |
|
Saturday |
$135 |
$180 |
$80 |
|
Sunday |
$165 |
$215 |
$80 |
|
Public holiday |
$180 |
$230 |
$80 |
Rural location fee: Locations around Australia may also incur a 96c per KM fee if they are deemed rural. This will be discussed prior to commencement of services
Minimum service: A minimum of 1 hour each service is required
Out of home support: If appropriate, nurses may provide support to an appointment. However all transport must be done by a professional service such as a taxi service unless agree prior to appointment Billing – Services are billed 28 days in advance. Any cancellations or overpayments will be reimbursed at the end of the 28 day cycle
Nurse type: The type of nurse in attendance to the appointment will depend on care requirements and availability of staff
We match you with carers who stay — not a rotating roster. This means they know your routines, preferences, and history, so every visit feels familiar and personal. Continuity improves safety, comfort, and the emotional quality of your care.
Our nurses and carers coordinate closely with your GP, hospital team, or allied health providers. We follow best-practice clinical guidelines, share updates (with your consent), and make sure everyone involved in your care is on the same page — preventing gaps or duplication.
Yes. We design flexible care plans that can be adjusted at any time — whether that means adding hours, changing services, or providing more clinical support. We recognise that health and lifestyle needs can shift suddenly, and we adapt without disrupting your routine.
We see family and primary carers as part of the care team. We provide respite options, education on care techniques, emotional support, and regular updates so they feel confident, informed, and able to take breaks without guilt or worry.
As a veteran-founded provider, we understand the culture, values, and needs of service members and their families. We navigate DVA systems efficiently, provide culturally aware care, and deliver services with the respect and discretion that veterans deserve.
We match you with carers who stay — not a rotating roster. This means they know your routines, preferences, and history, so every visit feels familiar and personal. Continuity improves safety, comfort, and the emotional quality of your care.
Our nurses and carers coordinate closely with your GP, hospital team, or allied health providers. We follow best-practice clinical guidelines, share updates (with your consent), and make sure everyone involved in your care is on the same page — preventing gaps or duplication.
Yes. We design flexible care plans that can be adjusted at any time — whether that means adding hours, changing services, or providing more clinical support. We recognise that health and lifestyle needs can shift suddenly, and we adapt without disrupting your routine.
We see family and primary carers as part of the care team. We provide respite options, education on care techniques, emotional support, and regular updates so they feel confident, informed, and able to take breaks without guilt or worry.
As a veteran-founded provider, we understand the culture, values, and needs of service members and their families. We navigate DVA systems efficiently, provide culturally aware care, and deliver services with the respect and discretion that veterans deserve.
It’s not just the help — it’s the way they talk to you, treat you like a person, and make you feel cared for.
Joan S.
Harwell made everything easier — from explaining the Home Care Package to making sure I had someone I trusted each day.
Michael F.
Harwell explained everything clearly and made something that felt overwhelming to our family simple.
Amir T.
If you’d like to know more about how DVA fees and budgets work — or need help checking your eligibility — our team is here to guide you.
Call on 1300 064 430 or enquire below: