Private care is arranged directly with us and paid for directly by you. There is no eligibility test, no My Aged Care assessment and no waiting list. That makes it the fastest way to get support in place, and it is often how families bridge the gap while a government assessment is still being arranged.
Call 1300 064 430 or send an enquiry. You do not need paperwork, a referral or an assessment to start this conversation.
What help is needed, which days and hours suit, and whether that is a few hours a week or daily support. We will tell you plainly if we think funded care would serve you better.
We introduce someone whose skills and manner suit the person being cared for, and you can meet them before the first visit.
We confirm the hourly rate, the visit times and what is included in writing before anything begins. There are no joining fees and no lock-in period.
Private arrangements can usually begin within days rather than months. Your carer arrives knowing the plan, so the first visit is not spent explaining it.
Increase or reduce hours, change days, or pause entirely. You are not locked into a package, and there is no exit penalty.
You choose the services and the hours. Private care can include:
